The washing machine does not take in water: causes of failure and possible ways to fix it

All automatic washing machines have a similar design, but any manufacturer tries to make certain changes, which is why random malfunctions can manifest themselves in different ways. If many components fail, a situation arises when the washing machine does not rinse the laundry, stops, or continues to wash continuously. And it doesn’t matter at all what model is in front of us - LG, Beko, Kandy, Argo, Ariston, Electrolux, Atlant, Samsung, Indesit, Whirlpool, Zanussi or Bosch.

No spinning or draining of water

If there is no normal rinsing of laundry, the reasons can be sought in certain failures:

• The sensor that monitors the water level in the unit is faulty. It is based on its readings that the control unit issues commands to the remaining components of the machine so that they carry out their tasks. The inlet valve begins to draw water to the required volume and closes in a timely manner. After this, the heating element begins to bring the water to the set temperature. The engine performs a slow reverse, gradually moving to the speed necessary to spin the laundry. If the water control sensor fails, it begins to send erroneous signals to the control unit or does not operate at all. Because of this, failures occur in the programs specified on the machine:

1. the machine is capable of washing, but does not rinse or spin;
2. SMA collects water and immediately drains it into the sewer;
3. After rinsing, the unit does not drain or spin;
4. after washing, rinsing is performed, but without spinning the laundry;
5. the drain filter, pipe or pump is clogged.

• Each machine has a filter element installed in front of the pump, the main task of which is to retain small objects that can damage the pump. Once the filter is full, the drain pump will not be able to pump out water. As a result, the program assigned to the machine does not switch to rinsing, or is not able to replace the specified process with spinning.
• A blockage can also form in the pipe, but this will require larger items - baby underwear, socks, etc.
• Quite often, the pump impeller gets caught in hair and threads, or it is simply jammed using a regular ear cleaning stick. In this case, the pump will not work to drain the water.

Preventive measures for equipment breakdowns

To prevent malfunctions you need:

• check things before washing, remove small items and garbage from pockets;
• clothes decorated with sequins and rhinestones should be washed only at low speeds and on the wrong side;
• periodically run a wash cycle with warm water without clothes and add a descaling agent to the drum;
• after the end of the cycle, close the outlet valve to prevent wear of the membrane;
• regularly inspect and diagnose the ECU according to the manufacturer's recommendations.

To prevent the collection of waste from the sewer, it is recommended to install a check valve at the junction of the siphon and the drain hose.

The machine drains the water and spins the laundry

What should I do if the machine runs constantly without starting to rinse the laundry, while the loading hatch remains cold? The water heating element has probably failed.

This symptom occurs due to the fact that the required signal is not received from the temperature control sensor to the command block. If the machine has a display, the timer will stop at a certain reading. The spin and water drainage modes continue to operate normally; on units equipped with a command screen, the washing mode will be displayed.

The heating element may become unusable in several cases:

1. you have been using the washing machine for a long time. If you often use high temperature conditions, the element quickly loses its specified resource;
2. a lot of scale has accumulated. The deposited layer prevents heat transfer, causing the water heater to overheat. To avoid such a situation, it is recommended to regularly carry out preventive measures to remove contaminants;
3. The pressure switch gives incorrect readings. A failed sensor is capable of sending a signal to turn on the water heating element when there is no water in the machine’s tank;
4. the machine is not connected to the sewer network correctly;
5. The control module has failed. The wash cycle may continue, but the signal to switch to rinse will not go through.

Water supply is closed or not fully open

Check the position of the tap that controls the flow of water into the washing machine. If it is closed, or open but not all the way, then all you need to do is bring it into the open position. Perhaps this will answer the question why water does not flow into the washing machine? And this action will help solve the problem. The tap itself may also be faulty. In this case, it may not open (stuck) or the valve may simply rotate. In this case, it is necessary to replace the faulty faucet with a working one. Such taps are sold in plumbing stores.

Why is SMA bad at rinsing clothes?

When your washing machine finally stops rinsing things, or performs this procedure poorly, there may be several reasons for this - from simple to complex. Let's consider situations when the reason is not hidden in the failure of the washing machine:

• there is a lot of laundry loaded. If you send a lot of things to the wash, then there is no room left for the detergent, it dissolves poorly, interacts poorly with water and remains in the folds of the laundry;
• excess amount of washing powder. White streaks are sometimes visible on linen. This means that the volume of detergent exceeds the amount of liquid required for the machine to rinse. To eliminate this problem, you should activate the rinse mode again;
• weak water pressure. The reasons may lie in the plumbing system itself or in the water intake hose. You will not be able to influence the first situation, and you will only have to wait until the water pressure stabilizes. In the second case, it is necessary to remove the filler hose and thoroughly clean the blockage that has formed inside. In addition, it is recommended to check the spigot and filter installed at the inlet and your machine will reactivate the rinse mode.

If your efforts to check the above reasons are unsuccessful, then the problem should be looked for in the washing machine itself.

Filter element or hose

If the machine has not started rinsing and is stuck full of water, you will first have to empty the washer. The liquid is drained through the garbage filter - at the same time this element is checked for blockages. You should proceed like this:

• unplug the machine's power cord from the outlet;
• close the tap on the water pipe;
• unhook the lower false panel or open the technical hatch (depending on the SMA model, the garbage filter is “hidden” behind one of these elements);
• place unnecessary rags around the machine;
• place a container under the bottom of the machine in the “trash bin” area to collect water;
• Unscrew the filter plug half a turn;
• collect the soapy liquid in a basin.

When the tank is empty, the door lock will unlock - then you can remove things from the drum. Next, rinse the garbage filter in warm water and shine a flashlight into the hole where it was inserted. If there is debris inside, remove it.

The garbage filter should be cleaned once every 1-2 months.

It is also necessary to feel the entire length of the drain hose, it is likely that debris has accumulated there. Having found the “lump”, clean the sleeve with a long wire bent at the end. Additionally, the corrugation is washed under the tap.

Features of malfunctions in different washing machines

Note that machines from different companies differ in their behavior when not rinsing:

• Indesit, having stopped rinsing and wringing, continues to work as usual. The motor continues to rotate the drum, reversibility is maintained. The operating cycle lasts a long time; after washing, the machine does not rinse the laundry, and the clothes remain soapy. In addition, dirty water is not completely pumped out of the tank;
• for a Bosch machine in this case (no spinning and draining of water), the cause is a pump malfunction or a blockage in the drain system. Having completed the working cycle, the machine will stop, but the loading door will not unlock. To remove the laundry, you should disconnect the machine from the electrical outlet and wait a few minutes;
• If the rinse mode fails and the water heater burns out, LG will be constantly in the washing process. On the panel screen, the timer will stop at a certain time;
• Some models of cars in which the pump breaks or the drain is clogged simply stop, sending the corresponding error code to the screen.

The hatch is not closed tightly or the lock is faulty

Try opening and closing the hatch by pressing it harder. There is a possibility that the whole point is that it was not closed. While the washing machine is open, washing cannot begin.

Locking malfunctions or problems with fixation are also possible. If the washing machine door does not lock in the closed position, the guide, which is located under the locking tab, may break. This can happen when using the machine for a long time. Due to repeated opening and closing of the door, the hinges may become damaged. In this case, the hatch becomes skewed.

You can watch instructions for replacing the lock in video format:

Another damage is also likely - the tongue (latch), which looks like a hook, may change its position.

That is, to skew. In a skewed position, it does not fit into the required hole and does not fix the closed position of the hatch. This malfunction occurs when a metal rod falls out.

This rod is located on the inside of the washing machine hatch. It should hold the tongue in the required position. Accordingly, if it falls out, the tongue will no longer be in the desired position. In order to eliminate these malfunctions, it is necessary to disassemble the hatch and return the rod to the correct position.

Useful tips

To extend the operating life of your washing machine, you must follow all the preventative tips recommended by the manufacturer. Remember that in your home only you can create the proper conditions for the normal operation of the washing machine.

Before you start using household appliances, they should be properly connected to all communication lines. Having completed the work, the unit is disconnected from the power supply and the cold water supply tap is turned off.

It is necessary to use only those detergents that are intended for use in automatic machines.

You will have to monitor the accumulation of scale and other deposits in the tank and on other components of the machine, and carry out preventive measures to remove them using special means.

Before loading the washing machine drum with laundry, you should check how securely the accessories are secured in your clothes and check the contents of the pockets.

Call the master

If you cannot repair your washing machine on your own, you need to seek help from a specialist.

There are several ways to find a master:

1. Contact the service center.
2. Find an advertisement in the newspaper.
3. View advertisements on the Internet on specialized websites.
4. Take advantage of word of mouth.

To avoid dealing with a scammer, you need to study in advance the approximate prices for different types of repairs:

• 
  cleaning the blockage, replacing the water supply valve - from 600 rubles;

• repair of the pressure switch – 1500 rubles;
• replacement of brushes – from 1400 rubles;
• removal of a foreign object between the tank and the drum - from 600 rubles;
• pump replacement – ​​from 1500 rubles;
• repair of the control board – from 2400 rubles;
• replacement of the balance sensor – from 900 rubles.

The price does not include the price of the part. If repairs of spare parts are required, they are paid separately. An honest master will warn you in advance about how much his services will cost, so that the final payment does not become an unpleasant surprise for the client.

You need to ask the repairman in advance whether he gives a guarantee for the work performed. It must be documented.

A lot of important and useful information about repairing Indesit washing machines is presented in this section.

Diagnostic mode

Washing machines do not display all the errors described below to the user on the display or through indicators. To obtain the most complete information, there is a diagnostic mode, which can be entered through a sequence of switching controls. Let's look at the example of the bosch maxx 5 model (similar to the bosch maxx 6 and bosch maxx 7).

1. Plug in the machine and close the door.
2. Move the program selector to the vertical position.
3. Wait 2-3 seconds.
4. Move the selector to position 8.
5. Wait for the Start/Stop button to flash.
6. Press and hold the “Spin speed” button.
7. Move the selector 1 position clockwise.
8. Release the button.

The washing machine display or a combination of indicators will display the latest machine malfunction.

To start a new test, you need to select the analysis program using the selector.